FAQ
answered.
Everything you might want to know before you call. Still unsure? A real locksmith is one ring away, day or night.
General & Pricing
Our average on-site arrival is under 20 minutes across our core service area, 24 hours a day. When you call, we give you a realistic ETA before dispatching the nearest technician.
No hidden call-out fees and no overnight surcharges. You receive one clear, flat price for the job before any work begins — even at 3 a.m.
We quote a flat price based on the job, not the hour, and confirm it in writing before starting. The number we agree is the number you pay.
All major cards, contactless and cash, charged on completion. A receipt and any guarantee paperwork are provided on the spot.
On the Job
Rarely. Our technicians lead with non-destructive entry — picking, bypassing and decoding — so the vast majority of lockouts are resolved with zero damage. Drilling is always a last resort, discussed with you first.
Yes. Lucaslocksmith is fully licensed, bonded and insured. Every technician is background-checked and carries photo identification you can verify on arrival.
In most cases, yes. We cut and program transponder keys, smart keys and fobs on-site for the majority of makes and models — usually well below dealership pricing.
Always. All parts and labour are covered by our workmanship guarantee and full liability insurance, so you are protected long after we leave.
Ask a real master locksmith.
No phone trees, no waiting — just a straight answer, any time of day.